Discussion:
Cannot download any clip art with a .png extension
(too old to reply)
Jeff
2008-04-25 14:26:01 UTC
Permalink
I cannot seem to download any clip art that has a .png extension. I am using
Office XP SP3 on Windows XP SP2 Professional.

I get an error message that says the below.

Clip Organizer cannot complete the operation.
Catastrophic Failure
Error Code 0x8000FFFF

I have verifed that the Microsoft Office Template and Media Control add-on
is present and enabled. I have done what is suggested in the below article
but nothing has help. Any advice would be greatly appreciated.

http://support.microsoft.com/default.aspx?scid=kb;en-us;328166
Mary Sauer
2008-04-25 15:27:19 UTC
Permalink
Have you updated your Java console?
http://www.java.com/en/download/manual.jsp
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Jeff
I cannot seem to download any clip art that has a .png extension. I am using
Office XP SP3 on Windows XP SP2 Professional.
I get an error message that says the below.
Clip Organizer cannot complete the operation.
Catastrophic Failure
Error Code 0x8000FFFF
I have verifed that the Microsoft Office Template and Media Control add-on
is present and enabled. I have done what is suggested in the below article
but nothing has help. Any advice would be greatly appreciated.
http://support.microsoft.com/default.aspx?scid=kb;en-us;328166
Jeff
2008-04-25 20:42:01 UTC
Permalink
Thank you for the response. Yes, I updated the Java console. I still had the
same results.
Post by Mary Sauer
Have you updated your Java console?
http://www.java.com/en/download/manual.jsp
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Jeff
I cannot seem to download any clip art that has a .png extension. I am using
Office XP SP3 on Windows XP SP2 Professional.
I get an error message that says the below.
Clip Organizer cannot complete the operation.
Catastrophic Failure
Error Code 0x8000FFFF
I have verifed that the Microsoft Office Template and Media Control add-on
is present and enabled. I have done what is suggested in the below article
but nothing has help. Any advice would be greatly appreciated.
http://support.microsoft.com/default.aspx?scid=kb;en-us;328166
Mary Sauer
2008-04-25 20:59:24 UTC
Permalink
Jeff, This error has been reported in all sorts of programs, upgrades and other
situations. No two solutions are the same. I don't know how else to help you.
There is a forum here
http://www.omgili.com/omgili.search?q=error+0x8000ffff+catastrophic+failure
Maybe it can help...
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Jeff
Thank you for the response. Yes, I updated the Java console. I still had the
same results.
Post by Mary Sauer
Have you updated your Java console?
http://www.java.com/en/download/manual.jsp
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Jeff
I cannot seem to download any clip art that has a .png extension. I am using
Office XP SP3 on Windows XP SP2 Professional.
I get an error message that says the below.
Clip Organizer cannot complete the operation.
Catastrophic Failure
Error Code 0x8000FFFF
I have verifed that the Microsoft Office Template and Media Control add-on
is present and enabled. I have done what is suggested in the below article
but nothing has help. Any advice would be greatly appreciated.
http://support.microsoft.com/default.aspx?scid=kb;en-us;328166
Jeff
2008-04-25 21:20:01 UTC
Permalink
The forum will help. Thanks again for your assistance.
Post by Mary Sauer
Jeff, This error has been reported in all sorts of programs, upgrades and other
situations. No two solutions are the same. I don't know how else to help you.
There is a forum here
http://www.omgili.com/omgili.search?q=error+0x8000ffff+catastrophic+failure
Maybe it can help...
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Jeff
Thank you for the response. Yes, I updated the Java console. I still had the
same results.
Post by Mary Sauer
Have you updated your Java console?
http://www.java.com/en/download/manual.jsp
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Jeff
I cannot seem to download any clip art that has a .png extension. I am using
Office XP SP3 on Windows XP SP2 Professional.
I get an error message that says the below.
Clip Organizer cannot complete the operation.
Catastrophic Failure
Error Code 0x8000FFFF
I have verifed that the Microsoft Office Template and Media Control add-on
is present and enabled. I have done what is suggested in the below article
but nothing has help. Any advice would be greatly appreciated.
http://support.microsoft.com/default.aspx?scid=kb;en-us;328166
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