Discussion:
Help in office unavailable
(too old to reply)
Josh83
2009-08-07 21:19:01 UTC
Permalink
I am connected to the internet. I bought office enterprise 2007 through my
college and clipart worked up until recently. Now when i search clipart in
word and excel, only wav files come up. I try clicking on help and

"This page is unavailable
The page you are looking for is unavailable. Try the following:
Click Refresh on the toolbar
Click Back on the toolbar, and then click the link to the page again
Show offline content from this computer. "

appears word for word. I don't know what happened. I would appreciate some
feedback before i try uninstalling and reinstalling office.

Thank you.
Mary Sauer
2009-08-08 11:48:16 UTC
Permalink
Description of the update for 2007 Office system Help for Common Features: April
28, 2009
http://support.microsoft.com/kb/963673/en-us

Have you tried Office Diagnostics?
--
Mary Sauer
http://msauer.mvps.org/
Post by Josh83
I am connected to the internet. I bought office enterprise 2007 through my
college and clipart worked up until recently. Now when i search clipart in
word and excel, only wav files come up. I try clicking on help and
"This page is unavailable
Click Refresh on the toolbar
Click Back on the toolbar, and then click the link to the page again
Show offline content from this computer. "
appears word for word. I don't know what happened. I would appreciate some
feedback before i try uninstalling and reinstalling office.
Thank you.
Josh83
2009-08-08 19:08:01 UTC
Permalink
Thank you. I clicked the link and downloaded the update. Not sure what it did
after downloading. Still cannot access help. Do you think I could solve this
problem by re isntalling office? Thank you for taking the time to respond.
Post by Mary Sauer
Description of the update for 2007 Office system Help for Common Features: April
28, 2009
http://support.microsoft.com/kb/963673/en-us
Have you tried Office Diagnostics?
--
Mary Sauer
http://msauer.mvps.org/
Post by Josh83
I am connected to the internet. I bought office enterprise 2007 through my
college and clipart worked up until recently. Now when i search clipart in
word and excel, only wav files come up. I try clicking on help and
"This page is unavailable
Click Refresh on the toolbar
Click Back on the toolbar, and then click the link to the page again
Show offline content from this computer. "
appears word for word. I don't know what happened. I would appreciate some
feedback before i try uninstalling and reinstalling office.
Thank you.
Mary Sauer
2009-08-08 19:38:25 UTC
Permalink
You'd be better served asking this in a Word or Office newsgroup.
--
Mary Sauer
http://msauer.mvps.org/
Post by Josh83
Thank you. I clicked the link and downloaded the update. Not sure what it did
after downloading. Still cannot access help. Do you think I could solve this
problem by re isntalling office? Thank you for taking the time to respond.
Post by Mary Sauer
Description of the update for 2007 Office system Help for Common Features: April
28, 2009
http://support.microsoft.com/kb/963673/en-us
Have you tried Office Diagnostics?
--
Mary Sauer
http://msauer.mvps.org/
Post by Josh83
I am connected to the internet. I bought office enterprise 2007 through my
college and clipart worked up until recently. Now when i search clipart in
word and excel, only wav files come up. I try clicking on help and
"This page is unavailable
Click Refresh on the toolbar
Click Back on the toolbar, and then click the link to the page again
Show offline content from this computer. "
appears word for word. I don't know what happened. I would appreciate some
feedback before i try uninstalling and reinstalling office.
Thank you.
Loading...