Discussion:
Cannot access Clip Organizer
(too old to reply)
Joan M
2008-08-14 21:39:01 UTC
Permalink
I am running Office 2007 with Wiindows XP; this is the second time I've had a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have tried
ALL of the following:

Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere

Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to accomplish
this.

I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Mary Sauer
2008-08-15 08:41:06 UTC
Permalink
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip Gallery
which was discontinued after the 2000 Office release.

You seemed to have done all the tricks I know. You could compact the Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've had a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Joan M
2008-08-15 15:36:07 UTC
Permalink
Sorry...I forgot to mention that I've already tried renaming the catalog, and
I'm still getting that error message. Do you think I should try uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've had a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Mary Sauer
2008-08-15 17:28:29 UTC
Permalink
Do you have the media disk? It has its own setup...
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Sorry...I forgot to mention that I've already tried renaming the catalog, and
I'm still getting that error message. Do you think I should try uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've had a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Joan M
2008-08-15 18:26:02 UTC
Permalink
I have the media disk from my Office XP software. I also have the original
disk for Office Enterprise 2007, but it doesn't appear to have any media
files...same with the reinstallation disk for Windows XP (SP2) that came with
my Dell laptop.
--
Joan M.
Post by Mary Sauer
Do you have the media disk? It has its own setup...
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Sorry...I forgot to mention that I've already tried renaming the catalog, and
I'm still getting that error message. Do you think I should try uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've had a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Mary Sauer
2008-08-15 19:33:57 UTC
Permalink
Install the media disk, this article tells you how to use the media with Office
2007
How to add clip art to Clip Organizer in a 2007 Office system and in Office 2003
http://support.microsoft.com/kb/897754/en-us
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I have the media disk from my Office XP software. I also have the original
disk for Office Enterprise 2007, but it doesn't appear to have any media
files...same with the reinstallation disk for Windows XP (SP2) that came with
my Dell laptop.
--
Joan M.
Post by Mary Sauer
Do you have the media disk? It has its own setup...
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Sorry...I forgot to mention that I've already tried renaming the catalog, and
I'm still getting that error message. Do you think I should try uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've
had
a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Joan M
2008-08-15 21:39:04 UTC
Permalink
Well, I'm wondering if perhaps my Media disc is bad. When I enter the
command, the Installer begins and gives the "Please Wait while Windows
Confligures..." comment, then the box comes up that says "Gathering Required
Information"--but only one sergment of the colored bar comes up, and then it
all disappears. Nothing else happens, and nothing gets installed anywhere.

If my disk IS bad, how do I get a new one? Or is there some way I can access
the clip art on the MS site without having to download it into my
(non-functioning) Clip Organizer? I'm getting REALLY desperate here, as I'm
right in the middle of a crucial project and need to be able to access the
clip art files....any thoughts or suggestions????? (Aside from having to buy
a whole new Office disk?)

--Joan M.
Post by Mary Sauer
Install the media disk, this article tells you how to use the media with Office
2007
How to add clip art to Clip Organizer in a 2007 Office system and in Office 2003
http://support.microsoft.com/kb/897754/en-us
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I have the media disk from my Office XP software. I also have the original
disk for Office Enterprise 2007, but it doesn't appear to have any media
files...same with the reinstallation disk for Windows XP (SP2) that came with
my Dell laptop.
--
Joan M.
Post by Mary Sauer
Do you have the media disk? It has its own setup...
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Sorry...I forgot to mention that I've already tried renaming the catalog, and
I'm still getting that error message. Do you think I should try uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've
had
a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Mary Sauer
2008-08-16 08:00:47 UTC
Permalink
Not much else I can advise. There isn't any way to replace your media disk and
Office XP is the last Office suite that came with a media disk.

Look at your firewall settings.

Do the Jet download
Jet 4.0 Service Pack 8 (SP8) for Windows XP (KB829558)
http://www.microsoft.com/downloads/details.aspx?FamilyID=2deddec4-350e-4cd0-a12a-d7f70a153156&DisplayLang=en
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Well, I'm wondering if perhaps my Media disc is bad. When I enter the
command, the Installer begins and gives the "Please Wait while Windows
Confligures..." comment, then the box comes up that says "Gathering Required
Information"--but only one sergment of the colored bar comes up, and then it
all disappears. Nothing else happens, and nothing gets installed anywhere.
If my disk IS bad, how do I get a new one? Or is there some way I can access
the clip art on the MS site without having to download it into my
(non-functioning) Clip Organizer? I'm getting REALLY desperate here, as I'm
right in the middle of a crucial project and need to be able to access the
clip art files....any thoughts or suggestions????? (Aside from having to buy
a whole new Office disk?)
--Joan M.
Post by Mary Sauer
Install the media disk, this article tells you how to use the media with Office
2007
How to add clip art to Clip Organizer in a 2007 Office system and in Office 2003
http://support.microsoft.com/kb/897754/en-us
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I have the media disk from my Office XP software. I also have the original
disk for Office Enterprise 2007, but it doesn't appear to have any media
files...same with the reinstallation disk for Windows XP (SP2) that came with
my Dell laptop.
--
Joan M.
Post by Mary Sauer
Do you have the media disk? It has its own setup...
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Sorry...I forgot to mention that I've already tried renaming the
catalog,
and
I'm still getting that error message. Do you think I should try uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip
Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the
Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've
had
a
problem with my Clip Organizer refusing to function. I get the error code
0x80040154. I have been through every thread on this group, and have
tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to
accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the problem?
--
Joan M.
Joan M
2008-08-16 14:54:03 UTC
Permalink
Thanks for trying, Mary...but one last question: can I uninstall Office 2007
AND all the media-related components for Office XP, then re-install them
both, without losing any of my personal files? I'm thinking that this may be
my last hope....
--
Joan M.
Post by Mary Sauer
Not much else I can advise. There isn't any way to replace your media disk and
Office XP is the last Office suite that came with a media disk.
Look at your firewall settings.
Do the Jet download
Jet 4.0 Service Pack 8 (SP8) for Windows XP (KB829558)
http://www.microsoft.com/downloads/details.aspx?FamilyID=2deddec4-350e-4cd0-a12a-d7f70a153156&DisplayLang=en
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Well, I'm wondering if perhaps my Media disc is bad. When I enter the
command, the Installer begins and gives the "Please Wait while Windows
Confligures..." comment, then the box comes up that says "Gathering Required
Information"--but only one sergment of the colored bar comes up, and then it
all disappears. Nothing else happens, and nothing gets installed anywhere.
If my disk IS bad, how do I get a new one? Or is there some way I can access
the clip art on the MS site without having to download it into my
(non-functioning) Clip Organizer? I'm getting REALLY desperate here, as I'm
right in the middle of a crucial project and need to be able to access the
clip art files....any thoughts or suggestions????? (Aside from having to buy
a whole new Office disk?)
--Joan M.
Post by Mary Sauer
Install the media disk, this article tells you how to use the media with Office
2007
How to add clip art to Clip Organizer in a 2007 Office system and in Office 2003
http://support.microsoft.com/kb/897754/en-us
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I have the media disk from my Office XP software. I also have the original
disk for Office Enterprise 2007, but it doesn't appear to have any media
files...same with the reinstallation disk for Windows XP (SP2) that came with
my Dell laptop.
--
Joan M.
Post by Mary Sauer
Do you have the media disk? It has its own setup...
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Sorry...I forgot to mention that I've already tried renaming the
catalog,
and
I'm still getting that error message. Do you think I should try
uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal
files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip
Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the
Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any
custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time I've
had
a
problem with my Clip Organizer refusing to function. I get the error
code
0x80040154. I have been through every thread on this group, and have
tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to
accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the
problem?
--
Joan M.
Mary Sauer
2008-08-16 19:16:27 UTC
Permalink
You shouldn't lose anything. Might backup just to be on the safe side. I wish
you could have resolved all of this without a uninstall.
Good luck.
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Thanks for trying, Mary...but one last question: can I uninstall Office 2007
AND all the media-related components for Office XP, then re-install them
both, without losing any of my personal files? I'm thinking that this may be
my last hope....
--
Joan M.
Post by Mary Sauer
Not much else I can advise. There isn't any way to replace your media disk and
Office XP is the last Office suite that came with a media disk.
Look at your firewall settings.
Do the Jet download
Jet 4.0 Service Pack 8 (SP8) for Windows XP (KB829558)
http://www.microsoft.com/downloads/details.aspx?FamilyID=2deddec4-350e-4cd0-a12a-d7f70a153156&DisplayLang=en
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Well, I'm wondering if perhaps my Media disc is bad. When I enter the
command, the Installer begins and gives the "Please Wait while Windows
Confligures..." comment, then the box comes up that says "Gathering Required
Information"--but only one sergment of the colored bar comes up, and then it
all disappears. Nothing else happens, and nothing gets installed anywhere.
If my disk IS bad, how do I get a new one? Or is there some way I can access
the clip art on the MS site without having to download it into my
(non-functioning) Clip Organizer? I'm getting REALLY desperate here, as I'm
right in the middle of a crucial project and need to be able to access the
clip art files....any thoughts or suggestions????? (Aside from having to buy
a whole new Office disk?)
--Joan M.
Post by Mary Sauer
Install the media disk, this article tells you how to use the media with Office
2007
How to add clip art to Clip Organizer in a 2007 Office system and in
Office
2003
http://support.microsoft.com/kb/897754/en-us
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I have the media disk from my Office XP software. I also have the original
disk for Office Enterprise 2007, but it doesn't appear to have any media
files...same with the reinstallation disk for Windows XP (SP2) that came with
my Dell laptop.
--
Joan M.
Post by Mary Sauer
Do you have the media disk? It has its own setup...
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
Sorry...I forgot to mention that I've already tried renaming the
catalog,
and
I'm still getting that error message. Do you think I should try
uninstalling
and reinstalling Office 2007? Or all the media files? If I do
uninstall/reinstall Office, will I lose any of my documents or personal
files?
--
Joan M.
Post by Mary Sauer
The ARTGALRY.exe wouldn't be on your computer. It is only for the Clip
Gallery
which was discontinued after the 2000 Office release.
You seemed to have done all the tricks I know. You could compact the
Organizer.
Tools, compact.
You might have a corrupt catalog. You can rename it. You will lose any
custom
keywords.
Rename Mstore10.mgc to Mstore10.old
It is in a folder similar to this. (hidden)
C:\Documents and Settings\<<user name>>\Application
Data\Microsoft\Clip
Organizer
--
Mary Sauer
http://msauer.mvps.org/
Post by Joan M
I am running Office 2007 with Wiindows XP; this is the second time
I've
had
a
problem with my Clip Organizer refusing to function. I get the
error
code
0x80040154. I have been through every thread on this group, and
have
tried
Cleared my Internet cache
Cleared my Windows temp files
Updated to MDAC v. 2.5
Completed a "detect and repair" through Clip Organizer
Run the regsvr32 ole32.dll file
Run a "Repair" function through my 2007 disc
Searched for the artglry.exe file, but it's not on my system
anywhere
Nothing works this time. I still have my Office XP discs, so could
re-install the clip art if needed...but don't really know how to
accomplish
this.
I'm also running Uniblue Registry Booster 2...could that be the
problem?
--
Joan M.
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