Discussion:
Can't download clipart
(too old to reply)
Theresa
2008-05-06 19:49:05 UTC
Permalink
When I click the download button in clip art, it goes to a HTML source code
screen instead of downloading.
Mary Sauer
2008-05-06 20:07:54 UTC
Permalink
Empty your cache, in Internet Explorer, tools, Internet Options, delete, delete
files.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
When I click the download button in clip art, it goes to a HTML source code
screen instead of downloading.
Theresa
2008-05-07 11:38:00 UTC
Permalink
Thanks for the suggestion, which I have now done twice with a reboot in
between. I am still getting the source code screen. I also went to another
clip art site and was able to download from their site to make sure it wasn't
something with my system. Can you make a different suggestion?
Post by Mary Sauer
Empty your cache, in Internet Explorer, tools, Internet Options, delete, delete
files.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
When I click the download button in clip art, it goes to a HTML source code
screen instead of downloading.
Mary Sauer
2008-05-07 15:18:00 UTC
Permalink
Did you accept the ActiveX control? Maybe repairing your browser will help or
asking this on an Internet Explorer newsgroup. I've never seen this before.
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general&cat=en_US_36ed591d-fc54-44b3-9105-d11e44fb83c3&lang=en&cr=US
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
Thanks for the suggestion, which I have now done twice with a reboot in
between. I am still getting the source code screen. I also went to another
clip art site and was able to download from their site to make sure it wasn't
something with my system. Can you make a different suggestion?
Post by Mary Sauer
Empty your cache, in Internet Explorer, tools, Internet Options, delete, delete
files.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
When I click the download button in clip art, it goes to a HTML source code
screen instead of downloading.
Theresa
2008-05-07 17:42:02 UTC
Permalink
My screen tells me that ActiveX control is enabled before it even goes to the
Download page. I should also say that I used to be able to download. Do you
have any more suggestions for me?
Post by Mary Sauer
Did you accept the ActiveX control? Maybe repairing your browser will help or
asking this on an Internet Explorer newsgroup. I've never seen this before.
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general&cat=en_US_36ed591d-fc54-44b3-9105-d11e44fb83c3&lang=en&cr=US
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
Thanks for the suggestion, which I have now done twice with a reboot in
between. I am still getting the source code screen. I also went to another
clip art site and was able to download from their site to make sure it wasn't
something with my system. Can you make a different suggestion?
Post by Mary Sauer
Empty your cache, in Internet Explorer, tools, Internet Options, delete, delete
files.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
When I click the download button in clip art, it goes to a HTML source code
screen instead of downloading.
Mary Sauer
2008-05-07 19:05:18 UTC
Permalink
Re-install the Internet Explorer, it is all I can advise.
http://www.microsoft.com/downloads/Search.aspx?displaylang=en
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
My screen tells me that ActiveX control is enabled before it even goes to the
Download page. I should also say that I used to be able to download. Do you
have any more suggestions for me?
Post by Mary Sauer
Did you accept the ActiveX control? Maybe repairing your browser will help or
asking this on an Internet Explorer newsgroup. I've never seen this before.
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general&cat=en_US_36ed591d-fc54-44b3-9105-d11e44fb83c3&lang=en&cr=US
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
Thanks for the suggestion, which I have now done twice with a reboot in
between. I am still getting the source code screen. I also went to another
clip art site and was able to download from their site to make sure it wasn't
something with my system. Can you make a different suggestion?
Post by Mary Sauer
Empty your cache, in Internet Explorer, tools, Internet Options, delete, delete
files.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
When I click the download button in clip art, it goes to a HTML source code
screen instead of downloading.
Theresa
2008-05-08 13:29:01 UTC
Permalink
Ok, thanks for the help. Have a great day! :)
Post by Mary Sauer
Re-install the Internet Explorer, it is all I can advise.
http://www.microsoft.com/downloads/Search.aspx?displaylang=en
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
My screen tells me that ActiveX control is enabled before it even goes to the
Download page. I should also say that I used to be able to download. Do you
have any more suggestions for me?
Post by Mary Sauer
Did you accept the ActiveX control? Maybe repairing your browser will help or
asking this on an Internet Explorer newsgroup. I've never seen this before.
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general&cat=en_US_36ed591d-fc54-44b3-9105-d11e44fb83c3&lang=en&cr=US
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
Thanks for the suggestion, which I have now done twice with a reboot in
between. I am still getting the source code screen. I also went to another
clip art site and was able to download from their site to make sure it wasn't
something with my system. Can you make a different suggestion?
Post by Mary Sauer
Empty your cache, in Internet Explorer, tools, Internet Options, delete, delete
files.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Post by Theresa
When I click the download button in clip art, it goes to a HTML source code
screen instead of downloading.
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