Discussion:
Clip art has disappeared! Right after auto-update...
(too old to reply)
Bluebonnet
2007-12-13 22:36:04 UTC
Permalink
Please help! My clip art is suddenly not showing up--tried to insert clip
art, both in Word '07 and in Publisher, and when I do a search (even for a
very basic clip), nothing comes up or maybe one or two items come up. For
example, yesterday (before this latest auto-update), I did a newsletter that
had a bunch of Christmas art in it--when I did Insert Clip Art and searched
on Christmas, there were probably 100 items. Now, if I search on Christmas
(with all collections checked), all I get is one measly little Santa picture.
How can I get my clip art back?????? (BTW, this is standard clip art, not
downloaded stuff, though I have done a few downloads in the past.) Any help
will be VERY much appreciated!!!!!!!
jak
2007-12-13 22:40:00 UTC
Permalink
I'm getting the same problem - no results are being returned and even if you
'browse' their favourite categories such as 'nature', nothing comes back. I
think there's a major problem. It's only just happened, so hopefully they
will fix it soon!
Post by Bluebonnet
Please help! My clip art is suddenly not showing up--tried to insert clip
art, both in Word '07 and in Publisher, and when I do a search (even for a
very basic clip), nothing comes up or maybe one or two items come up. For
example, yesterday (before this latest auto-update), I did a newsletter that
had a bunch of Christmas art in it--when I did Insert Clip Art and searched
on Christmas, there were probably 100 items. Now, if I search on Christmas
(with all collections checked), all I get is one measly little Santa picture.
How can I get my clip art back?????? (BTW, this is standard clip art, not
downloaded stuff, though I have done a few downloads in the past.) Any help
will be VERY much appreciated!!!!!!!
Bluebonnet
2007-12-13 22:46:01 UTC
Permalink
Wow, this is NOT good. I wish someone from Microsoft would post a status
report for us. Guess I'll just keep checking back...
Thanks for the quick response--at least I know I'm not alone!!
Post by jak
I'm getting the same problem - no results are being returned and even if you
'browse' their favourite categories such as 'nature', nothing comes back. I
think there's a major problem. It's only just happened, so hopefully they
will fix it soon!
Post by Bluebonnet
Please help! My clip art is suddenly not showing up--tried to insert clip
art, both in Word '07 and in Publisher, and when I do a search (even for a
very basic clip), nothing comes up or maybe one or two items come up. For
example, yesterday (before this latest auto-update), I did a newsletter that
had a bunch of Christmas art in it--when I did Insert Clip Art and searched
on Christmas, there were probably 100 items. Now, if I search on Christmas
(with all collections checked), all I get is one measly little Santa picture.
How can I get my clip art back?????? (BTW, this is standard clip art, not
downloaded stuff, though I have done a few downloads in the past.) Any help
will be VERY much appreciated!!!!!!!
Frank
2007-12-13 22:52:02 UTC
Permalink
Same here...I'm not using the '07 products, but I'm getting the same "No
Results" answer for any search in both the product and online.
Post by Bluebonnet
Wow, this is NOT good. I wish someone from Microsoft would post a status
report for us. Guess I'll just keep checking back...
Thanks for the quick response--at least I know I'm not alone!!
Post by jak
I'm getting the same problem - no results are being returned and even if you
'browse' their favourite categories such as 'nature', nothing comes back. I
think there's a major problem. It's only just happened, so hopefully they
will fix it soon!
Post by Bluebonnet
Please help! My clip art is suddenly not showing up--tried to insert clip
art, both in Word '07 and in Publisher, and when I do a search (even for a
very basic clip), nothing comes up or maybe one or two items come up. For
example, yesterday (before this latest auto-update), I did a newsletter that
had a bunch of Christmas art in it--when I did Insert Clip Art and searched
on Christmas, there were probably 100 items. Now, if I search on Christmas
(with all collections checked), all I get is one measly little Santa picture.
How can I get my clip art back?????? (BTW, this is standard clip art, not
downloaded stuff, though I have done a few downloads in the past.) Any help
will be VERY much appreciated!!!!!!!
Shart
2007-12-13 22:56:01 UTC
Permalink
Me too! My post could read exactly as Bluebonnets original. Phew! I thought I
did something wrong.
Post by Frank
Same here...I'm not using the '07 products, but I'm getting the same "No
Results" answer for any search in both the product and online.
Post by Bluebonnet
Wow, this is NOT good. I wish someone from Microsoft would post a status
report for us. Guess I'll just keep checking back...
Thanks for the quick response--at least I know I'm not alone!!
Post by jak
I'm getting the same problem - no results are being returned and even if you
'browse' their favourite categories such as 'nature', nothing comes back. I
think there's a major problem. It's only just happened, so hopefully they
will fix it soon!
Post by Bluebonnet
Please help! My clip art is suddenly not showing up--tried to insert clip
art, both in Word '07 and in Publisher, and when I do a search (even for a
very basic clip), nothing comes up or maybe one or two items come up. For
example, yesterday (before this latest auto-update), I did a newsletter that
had a bunch of Christmas art in it--when I did Insert Clip Art and searched
on Christmas, there were probably 100 items. Now, if I search on Christmas
(with all collections checked), all I get is one measly little Santa picture.
How can I get my clip art back?????? (BTW, this is standard clip art, not
downloaded stuff, though I have done a few downloads in the past.) Any help
will be VERY much appreciated!!!!!!!
Bluebonnet
2007-12-14 03:28:00 UTC
Permalink
Okay, Microsoft--PLEASE HELP!!!!!! We're all in the same boat here & waiting
for you to make it right! Thanks in advance...hopefully by morning this'll
all be straightened out...
Post by Shart
Me too! My post could read exactly as Bluebonnets original. Phew! I thought I
did something wrong.
Post by Frank
Same here...I'm not using the '07 products, but I'm getting the same "No
Results" answer for any search in both the product and online.
Post by Bluebonnet
Wow, this is NOT good. I wish someone from Microsoft would post a status
report for us. Guess I'll just keep checking back...
Thanks for the quick response--at least I know I'm not alone!!
Post by jak
I'm getting the same problem - no results are being returned and even if you
'browse' their favourite categories such as 'nature', nothing comes back. I
think there's a major problem. It's only just happened, so hopefully they
will fix it soon!
Post by Bluebonnet
Please help! My clip art is suddenly not showing up--tried to insert clip
art, both in Word '07 and in Publisher, and when I do a search (even for a
very basic clip), nothing comes up or maybe one or two items come up. For
example, yesterday (before this latest auto-update), I did a newsletter that
had a bunch of Christmas art in it--when I did Insert Clip Art and searched
on Christmas, there were probably 100 items. Now, if I search on Christmas
(with all collections checked), all I get is one measly little Santa picture.
How can I get my clip art back?????? (BTW, this is standard clip art, not
downloaded stuff, though I have done a few downloads in the past.) Any help
will be VERY much appreciated!!!!!!!
Bluebonnet
2007-12-14 16:11:01 UTC
Permalink
Please tell me they're not going to make us wait for one of their magic
Tuesday updates before they fix this!!!!!!!!!!! I have a Christmas project
to produce!!!!!!!! Has anyone heard anything from Microsoft yet?
John Inzer
2007-12-14 16:27:21 UTC
Permalink
Post by Bluebonnet
Please tell me they're not going to make us wait for one of their
magic Tuesday updates before they fix this!!!!!!!!!!! I have a
Christmas project to produce!!!!!!!! Has anyone heard anything from
Microsoft yet?
=============================
The site is working for me.....try it again.
--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
Bluebonnet
2007-12-14 19:42:02 UTC
Permalink
John, nothing yet...it's the supplied clip art that won't work for
me--NOTHING comes up when I do a search, even though I know there's artwork
in the folder. It started with this week's update, so I'm guessing they
somehow messed up the link to the location of the art work. Are you able to
search your supplied clip art?
Post by John Inzer
Post by Bluebonnet
Please tell me they're not going to make us wait for one of their
magic Tuesday updates before they fix this!!!!!!!!!!! I have a
Christmas project to produce!!!!!!!! Has anyone heard anything from
Microsoft yet?
=============================
The site is working for me.....try it again.
--
John Inzer
MS Picture It! -
Digital Image MVP
Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp
Notice
This is not tech support
I am a volunteer
Solutions that work for
me may not work for you
Proceed at your own risk
John Inzer
2007-12-14 23:53:37 UTC
Permalink
Post by Bluebonnet
John, nothing yet...it's the supplied clip art that won't work for
me--NOTHING comes up when I do a search, even though I know there's
artwork in the folder. It started with this week's update, so I'm
guessing they somehow messed up the link to the location of the art
work. Are you able to search your supplied clip art?
===========================
Sorry...I thought the question was
about the MS Clipart online site.

My copy of Pub 2000 finds clips on
my hard drive but my 2007 version
finds online clips.
--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
Bluebonnet
2007-12-16 02:35:01 UTC
Permalink
Thanks, John. There must have been another auto-update, because it's working
again now. Quite bizarre! I'm just glad to have it back!! :) I appreciate
your trying to help me out!
Post by John Inzer
Post by Bluebonnet
John, nothing yet...it's the supplied clip art that won't work for
me--NOTHING comes up when I do a search, even though I know there's
artwork in the folder. It started with this week's update, so I'm
guessing they somehow messed up the link to the location of the art
work. Are you able to search your supplied clip art?
===========================
Sorry...I thought the question was
about the MS Clipart online site.
My copy of Pub 2000 finds clips on
my hard drive but my 2007 version
finds online clips.
--
John Inzer
MS Picture It! -
Digital Image MVP
Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp
Notice
This is not tech support
I am a volunteer
Solutions that work for
me may not work for you
Proceed at your own risk
John Inzer
2007-12-16 03:55:18 UTC
Permalink
Post by Bluebonnet
Thanks, John. There must have been another auto-update, because it's
working again now. Quite bizarre! I'm just glad to have it back!!
:) I appreciate your trying to help me out!
=======================
Well, at least it's working now.

Thanks for the update.
--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
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