I have been dealing with the same exact problem for over a week now. I finally found the thread you started and no one's suggestions have helped. Did you have figure out what the issue was?
Sebastia wrote:
Clip Organizer crasher when selecting a collection folder
12-Dec-08
First I tried to insert a clipart in a Powerpoint presentation, but when I
search, in any collection, I can't get any results
I can't use pictures as bullets either. When I import one, it does't show
me the bullets collection
When I run de clip organizer, it crashes when I select any collectionfolder
I deleted windows temporary files, I used de repair tool from office
installer, and I renamed mstore10.mgc and Offic10.MGC. None of this actions
seemed to work
The only improvement was when I uninstalled de Clip Organizer with windows
uninstaller. Then I could use pictures as bullets but, of course, I lost all
clipart features and collections
I have Windos XP Professional, an Office 2007
Please... HELP ME
Thnx a lot. Sebastian.
Previous Posts In This Thread:
On Friday, December 12, 2008 9:05 AM
Sebastia wrote:
Clip Organizer crasher when selecting a collection folder
First I tried to insert a clipart in a Powerpoint presentation, but when I
search, in any collection, I can't get any results
I can't use pictures as bullets either. When I import one, it does't show
me the bullets collection
When I run de clip organizer, it crashes when I select any collectionfolder
I deleted windows temporary files, I used de repair tool from office
installer, and I renamed mstore10.mgc and Offic10.MGC. None of this actions
seemed to work
The only improvement was when I uninstalled de Clip Organizer with windows
uninstaller. Then I could use pictures as bullets but, of course, I lost all
clipart features and collections
I have Windos XP Professional, an Office 2007
Please... HELP ME
Thnx a lot. Sebastian.
On Friday, December 12, 2008 10:39 AM
Mary Sauer wrote:
I don't recommend renaming the Office10.mgc file.
I don't recommend renaming the Office10.mgc file
That said, have you tried a detect and repair in the Organizer? It is in the
help menu. Might do a compact as well, in the Organizer, tools, compact
When you rename the Mstore10.mgc, the Organizer will create a new catalog file
and the keywords will be intact. Only your custom images and custom keywords
will be lost. This is the reason re-naming is better than deleting, you can
always return to the old catalog file
Are you getting an error message
--
Mary Saue
http://msauer.mvps.org
"Sebastian" <***@discussions.microsoft.com> wrote in message news:24C6BD2A-73A7-40BE-A8CC-***@microsoft.com...
On Tuesday, December 16, 2008 11:58 AM
Sebastia wrote:
I tried compacting, deteting and reparing, but it didn't work.
I tried compacting, deteting and reparing, but it didn't work. The only error
message that I receive is the one from Win XP that says that an error has
ocurred and that I can send a report to MSFT
"Mary Sauer" wrote:
On Wednesday, December 17, 2008 6:44 AM
Mary Sauer wrote:
When you get the error, there is a details link, when you click the link what
When you get the error, there is a details link, when you click the link what is
the error
Some articles here, it says 2002 but the Organizer hasn't changed
http://support.microsoft.com/default.aspx?scid=fh%3bEN-US%3bOffClipOrg2002&cid=C_647
--
Mary Saue
http://msauer.mvps.org
"Sebastian" <***@discussions.microsoft.com> wrote in message news:13156AE4-B5F3-4BCC-9E17-***@microsoft.com...
On Thursday, December 18, 2008 8:12 AM
Sebastia wrote:
Thanks, but none of those errors match the one that i'm getting.
Thanks, but none of those errors match the one that i'm getting. The one that
I get is the typical XP error that says: "Microsoft Clip Organizar has
encountered a problem and needs to close. We are sorry for the inconvenience.
Whe i read the error report, this is the info that i get
Error signatur
AppName: mstore.exe AppVer: 12.0.4518.1014 AppStamp: 454174d
ModName: mstores.dll ModVer: 12.0.6211.1000 ModStamp: 46ce53d7
fDebug: 0 Offset: 00046459
Error report contents
Exception Information
Code: 0xc0000005 Flags: 0x0000000
Record: 0x0000000000000000 Address: 0x0000000039e86459
Does this info help?
Thnx. Take care!
"Mary Sauer" wrote:
On Thursday, December 18, 2008 9:40 AM
Mary Sauer wrote:
HI Sebastian,The error is definitely a Mstore10.mgc problem.
HI Sebastian,
The error is definitely a Mstore10.mgc problem. Have you compacted the
Organizer? In the Organizer, tools, compact.
--
Mary Sauer
http://msauer.mvps.org/
On Thursday, December 18, 2008 9:54 AM
Sebastia wrote:
Yeap!
Yeap! Didn't work. I think, when i have the time, i'll re-install the hole
office pack.
"Mary Sauer" wrote:
On Thursday, December 18, 2008 10:41 AM
Mary Sauer wrote:
See if this hotfix will helpDescription of the 2007 Office system hotfix
See if this hotfix will help
Description of the 2007 Office system hotfix package (Mstore.msp): December 16,
2008
http://support.microsoft.com/kb/960308/en-us
It is a brand new hotfix.
--
Mary Sauer
http://msauer.mvps.org/
"Sebastian" <***@discussions.microsoft.com> wrote in message news:641E042A-3BB7-4C78-B809-***@microsoft.com...
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