Can you accept the ActiveX control? Is it enabled in the Internet Explorer,
Tools, Add-ons?
Show: Downloaded ActiveX Controls (32-bit)
Is the Microsoft Office Template and Media Control enabled?
Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx
Put Office into your Trusted Area.
In Internet Explorer, tools, Internet Options, Security tab. Click Trusted
Sites, click Sites button, Uncheck *Require server verification (https:) for all
sites in this zone*. Type http://office.microsoft.com in the address bar, click
add.
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Mary Sauer
http://msauer.mvps.org/
Post by sarahjoThank you for your reply. I followed the steps that you have sugguested;
however I am still receiving the following message.
" We are not able to complete your download at this time. We apologize for
this inconvenience. Please try again later. "
Post by Mary SauerDid you enable cookies?
Maybe it would help if you empty your temporary cache. In Internet Explorer,
tools, Internet Options, delete, delete files.
You could put the clipart site in your trusted area of your browser.
In Internet Explorer, tool, Internet Options, Security tab.
Click Trusted sites, click sites, Uncheck *Require server verifications (https:)
for all sites in this zone*.
Type http://office.microsoft.com in the address bar, click add.
--
Mary Sauer
http://msauer.mvps.org/
Post by sarahjoI am able to add clips to the basket; however when hitting download I receive
a message that this function is not available at this time and to try again
later.
Might this be something on my side that I need to do? earlier the message
advised me to enable cookies.
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Mahalo