Some other things to try:
Have you renamed the Mstore10.mgc file? Rename it to Mstore10.old
It is in a folder similar to this: (Hidden)
C:\Documents and Settings\<<user>>\Application Data\Microsoft\Clip Organizer
The Organizer has its own detect and repair in the Tools menu.
Can you go straight to the Office web site copy/paste to your applications?
http://office.microsoft.com/en-us/clipart/FX101321031033.aspx
Move your temporary folder. In Internet Explorer, Tools, Internet Options,
Browsing History, Settings, Move Folder
--
Mary Sauer
http://msauer.mvps.org/
Post by Jane P. H.Thanks. I've read the article. I've added the office site to the trusted site
list; I've made sure all add-ons are enabled, I've defragmented, rebooted,
and just bought a program -Registry Patrol- to clean up stuff on my laptop.
I've compared the security levels of this laptop with my work laptop which
downloads the clips just fine. This laptop downloaded things fine just a few
months ago. I'm at a loss as to what to do next.
Post by Mary SauerThere is an article about ActiveX
Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx
In Internet Explorer, Tools, Manage Add-ons, Disable or Enable Add-ons.
Show: Add-ons that have been used by Internet Explorer
Scroll down to Microsoft Office Template and Media Control, be sure it is
enabled.
--
Mary Sauer
http://msauer.mvps.org/
Post by Jane P. H.They are not appearing in the Microsoft Clip organizer. Only some old clips
downloaded a few months ago are there. I compacted the Organizer as you
suggested. I'm wondering if the porblem is with the ActivX???
Post by Mary SauerDownloaded clips will go into a folder in My Pictures named Microsoft Clip
Organizer, are the clips there?
Have you compacted the Organizer? In the Organizer, tools, compact.
--
Mary Sauer
http://msauer.mvps.org/
Post by Jane P. H.Yes, that was one of the first things I did. in fact, I did it twice.
Post by Mary SauerHave you emptied your temporary cache? In Internet Explorer, tools, Internet
Options, delete, delete files.
--
Mary Sauer
http://msauer.mvps.org/
Post by Jane P. H.When I try to download clip art, it all seems to go well (no error
messages);
however, the piece of clipart does not appear in the clip organizer.
This
is
on my Toshiba laptop. I've done this successfully before with this
machine.
I have another laptop and have no problems!!??